Privacy Policy

Last Updated: May 2026

Dimeys (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, use, and share your personal information when you use Dimeys.com to rent or book products in Turkey and Uzbekistan.

This policy has been designed to strictly comply with the Turkish Law on the Protection of Personal Data No. 6698 (KVKK) and the Law of the Republic of Uzbekistan “On Personal Data” No. O’RQ-547 (including the March 2026 amendments).

 

1. Data Controller

Depending on where you use our services, the data controller responsible for your personal data is:

  • In Turkey: [Insert Your Registered Turkish Company Name], located at [Insert Address].

  • In Uzbekistan: [Insert Your Registered Uzbek Entity Name], located at [Insert Address].

 

2. Personal Data We Collect

We collect and process the following categories of data to provide our rental services:

  • Identity Information: Full name, date of birth, and passport/national ID number (required for high-value asset rentals and identity verification).

  • Contact Information: Email address, phone number, physical delivery address, and billing address.

  • Transaction and Financial Data: Credit/debit card details (processed securely via licensed local payment gateways; we do not store raw card numbers), booking history, and rental invoices.

  • Technical and Usage Data: IP address, device type, browser preferences, cookie data, and location data (collected via our mobile app if you share your location to find nearby scooters/bikes).

 

3. Purposes and Legal Grounds for Processing

We process your personal data under the following legal bases:

  • Performance of a Contract: To register your account, manage bookings, process payments, and organize product delivery/returns.

  • Legal Obligations: To comply with tax regulations, invoicing laws, and identity verification mandates enforced by local authorities in Turkey and Uzbekistan.

  • Legitimate Interests: To prevent fraud, protect our rental fleet against theft, and optimize our user interface.

  • Explicit Consent: For sending promotional newsletters, executing targeted marketing, or tracking precise continuous location data where required by law.

Important Note for Users in Turkey (KVKK 2026 Compliance): In accordance with the Turkish Personal Data Protection Board’s Principle Decision No. 2026/347, our Clarification/Privacy Notice and your Explicit Consent for marketing are treated as entirely separate workflows. You are not required to give explicit marketing consent to use our core rental platform.

 

4. Data Storage and Localization

  • Turkey: Data belonging to data subjects in Turkey is securely processed and stored in compliance with KVKK rules.

  • Uzbekistan: Pursuant to Article 27-1 of the Law of Uzbekistan “On Personal Data” (as amended in March 2026), non-telecom/non-biometric user data may be processed via distributed cloud infrastructure, provided international standards and standard contractual clauses are strictly maintained to protect data transfer.

 

5. Sharing and Transfers of Personal Data

We do not sell your personal data. We share your information only with:

  • Delivery Personnel/Couriers: To drop off and pick up your rented items.

  • Payment Gateways: Licensed payment service providers operating in Turkey (e.g., iyzico, Paytr) and Uzbekistan (e.g., Click, Payme) to process secure checkout payments.

  • Legal Authorities: When legally mandated by judicial or law enforcement agencies in Turkey or Uzbekistan.

 

6. Your Legal Rights

Depending on your residency, you hold specific rights under KVKK (Turkey) and local Uzbek law. You have the right to:

  • Learn whether your personal data is being processed.

  • Request access to or copies of your processed personal data.

  • Request correction of incomplete or inaccurate data.

  • Request deletion or erasure of your data under statutory conditions.

  • Object to automated decision-making profiles.

To exercise any of these rights, please contact our Data Protection Officer at [insert support email, e.g., privacy@dimeys.com].